chillisy® delivers your order for you as a Swiss customer directly to Switzerland and clears the goods.

You simply order online at www.chillisy-shop.com. The invoice will automatically be issued net if your billing and delivery address is in Switzerland.

Customs fees and Swiss VAT will be charged to you through the relevant customs duty. Please note that all applicable customs duties and VAT are borne by you, this also applies to returns.

Orders with a purchase value of more than € 500.- are carried out by chillisy® at the Austrian / Swiss Customs and handed over to the Swiss Post. Goods value under € 500.- by DHL Austria. There is a shipping fee of € 19.90.

For questions and further information, we invite you to contact our customer service directly:

Phone: + 43-5442-93081 Email: my@chillisy-shop.com

Further information can be found here: Swiss Confederation